Terms & Conditions

1. Definitions

1.1 The following business terms & conditions are applicable to all the contracts, which you conclude with us as a seller (Finepour NC e.K.) via the website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.

1.2  A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term ‘businessman’ refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his/its independent professional or commercial activity.


2. The Contract

2.1 The subject-matter of the contract is the selling of products.

2.2 By ordering the products on our website, you agree to the purchase agreement that is subject to these terms & conditions.

2.3 The purchase agreement takes place via the Online Store (Powered by Wix) as follows:
The products intended for purchase are added to the "my cart". You can make changes at my cart selection at any time using appropriate buttons on the navigation bar.
After calling up the “Checkout” page and entering the required personal data and payment and shipping conditions, all order information is then displayed again on the order summary page.
Before the order is sent, you can re-check all the data, change it (which can also be done via the internet browser’s ‘back’ function) or cancel the purchase transaction.
By clicking the "Confirm Order” button to submit the order, you declare acceptance of the order in a legally binding way by which the purchase agreement takes place.

2.4 The execution of the order and the sending of all the details necessitated by the purchase agreement take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the contact details (delivery address, phone number, email address) that you have deposited with us are the correct ones and that the receipt of the respective e-mails is guaranteed. 

3. Refund policy

3.1 You can get a full refund or exchange the product for another one only if the product differs from the conditions specified in the item description. As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us within 2 days at

3.2 The goods remain our property until the purchase price is paid in full.

4. Protection of minors

4.1 For the sale of goods, that are subject to the regulations of child welfare protection law, we only deal with contractual relationships with customers who have reached the legally prescribed minimum age.

4.2 By submitting your order, you assure that you have reached the legally prescribed minimum age and that your details as regards your name and your address are correct. You are under obligation to ensure that only you or other persons authorised by you to accept the delivery, who have reached the legally prescribed minimum age, can take delivery of the goods.

4.3 As long as we are under obligation by the legal provisions to carry out an age verification, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the legally prescribed minimum age, and in case of doubt, to request for the identity card of the person accepting the product for the purpose of age verification.

4.4 As far as we show, beyond the legally prescribed minimum age in the respective item description, that you must have completed 18 years of age to be able to purchase the item, the aforementioned sections 1-3 are applicable providing that instead of the legally prescribed minimum age, the legal age must be reached.

5. Prices and payment methods

5.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.

5.2 The delivery costs that are incurred are not included in the purchase price if not otherwise stated as FREE delivery under certain conditions(6). They can be viewed by clicking the appropriate button on our website (Delivery & Payments).

5.3 The payment methods that are available to you are shown by clicking the appropriate button on our website (Delivery & Payments)

5.4 Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.


6. Delivery conditions

6.1 The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website (Delivery & Payments) or in the respective quote.

6.2 If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during delivery only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.

7. Product description, and ingredients 

7.1 The key features of the goods, product descriptions and its ingredients can be found by clicking the appropriate button on our website 

7.2 Allergy Disclaimer: Please note that our products may contain some allergens commonly found in the beverage products such as sulphur dioxide or quinine. We will declare its presence on the packaging of that product and/or in the product description on our website.  If you have further concerns then please contact us at

8. Cookies

 We employ the use of cookies. By using Finepour's website you consent to the use of cookies in accordance with Finepour's privacy policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.


9. License

Unless otherwise stated, Finepour and/or it's licensors own the intellectual property rights for all material on Finepour. All intellectual property rights are reserved. You may view and/or print pages from for your own personal use subject to restrictions set in these terms and conditions.

 You must not:

 Republish material from

 Sell, rent or sub-license material from

 Reproduce, duplicate or copy material from

 Redistribute content from Finepour (unless content is specifically made for redistribution).

Weiterverbreitung bestimmt).